1. Information We Collect

We may collect information that you provide directly to us, information generated through your interactions with us, and certain information collected automatically through our website and technology providers.

Information You Provide

This may include:

• First and last name

• Email address

• Mobile phone number

• Marketing preferences

• Email consent

• SMS marketing consent

• Loyalty account information

• Feedback or customer service inquiries

• Information submitted through forms

• Information associated with promotions, events, giveaways, or surveys

• Other information you voluntarily provide

Order and Transaction Information

When you purchase from The Vibe, we may receive information related to your transaction, including:

• Products purchased

• Order history

• Order date and time

• Order location

• Fulfillment method

• Discounts or rewards used

• Loyalty activity

• Customer profile information associated with your purchase

Online ordering, payment processing, point-of-sale transactions, and related restaurant services may be provided through Toast.

Payment information is generally processed by our payment service providers. The Vibe does not intend to collect or store complete payment-card numbers through its standard website marketing forms.

Website and Device Information

When you interact with our website or digital services, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Website pages viewed

• Approximate geographic information

• Referring website or campaign

• Date and time of visits

• Interactions with links and forms

• Advertising attribution information

• Cookies and similar technologies

2. How We Use Your Information

We may use personal information to:

• Operate and improve The Vibe's website and services

• Manage our pre-opening and customer marketing lists

• Process and support customer orders

• Provide customer service

• Operate loyalty or rewards programs

• Send opening announcements

• Send product and menu updates

• Send promotional offers

• Communicate about events

• Send loyalty communications

• Personalize customer experiences

• Measure marketing effectiveness

• Understand how customers discover The Vibe

• Improve our products and services

• Maintain website and system security

• Prevent fraud or misuse

• Maintain required business records

• Comply with applicable laws and legal obligations

3. Pre-Opening and Website Signups

Before or after a store opens, The Vibe may allow customers to register for an opening list, first-access list, email list, loyalty program, promotional offer, or other marketing program.

Information submitted through our website may be collected for internal marketing, attribution, operational, or administrative purposes.

Where appropriate, consenting subscriber information may also be added to Toast Marketing so that The Vibe can manage and send customer communications.

4. Job Applications and Employees

This section describes how The Vibe collects, uses, and maintains personal information from individuals who apply for employment with us and individuals we employ. It applies in addition to the other provisions of this Privacy Policy. Where this section and another section conflict regarding applicant or employee information, this section governs.

Information We Collect From Applicants

When you apply for a position with The Vibe, we may collect:

• First and last name

• Email address

• Mobile phone number

• Responses to application screening and experience questions

• Stated availability to work

• A résumé or similar document, if you choose to provide one

• Confirmation that you are at least 18 years of age

• Interview scheduling information, including the time slot you select

• Evaluations recorded by hiring managers during or after an interview, including ratings and written notes

• The status and outcome of your application

We do not collect your date of birth through our standard employment application.

Information We Collect From Employees

If you are hired, we may additionally collect and maintain:

• A copy or photograph of your food handler certification

• Your acknowledgement of our employee handbook, including the date, time, and IP address associated with the acknowledgement

• Wage rate, start date, and employment status

• Ongoing work availability

• Time-off requests and any reason you voluntarily provide with a request

• Training completion and sign-off records

• Scheduling, shift, timekeeping, and other operational records associated with your employment

How We Use Applicant and Employee Information

We may use applicant and employee information to:

• Evaluate employment applications

• Communicate with applicants about their application

• Schedule and conduct interviews

• Extend, document, and process offers of employment

• Verify certifications required for food-service work

• Administer onboarding and training

• Manage scheduling and workplace operations

• Maintain employment, timekeeping, payroll, and related business records

• Meet our obligations as an employer under applicable law

Applicant and employee information collected through our employment systems is not used to enroll individuals in The Vibe's customer marketing programs solely because they applied for or accepted employment.

Service Providers

We may use service providers to process applicant or employee information on our behalf, including:

• Google Cloud Platform and Firebase for hosting, data storage, file storage, and operation of our hiring and internal operations systems

• SendGrid for delivery of emails relating to applications, interviews, onboarding, or employment

• Google Workspace, including Google Meet, for business communications, interview scheduling, and video interviews where applicable

• Toast for certain employee, timekeeping, payroll, and restaurant-operation functions

• Twilio for text messaging or communications where applicable

These providers process information in accordance with their respective services and privacy practices.

When you access certain portions of our website or employment application, your browser may also request fonts or other display resources from Google-operated servers, including fonts.gstatic.com or gstatic.com. Those requests may transmit technical information such as your IP address.

Food Handler Certification Images

Employees may be asked to upload a photograph or scanned copy of a food handler certification so that The Vibe can verify the certification and maintain required certification information.

We ask employees to submit an image showing the certificate only.

The Vibe may update the way certification information is processed as our systems and operations change. Any material changes to our processing practices may be reflected in an updated version of this Privacy Policy.

Interview Evaluations

Interview evaluations, ratings, and hiring-manager notes are maintained for internal hiring and management purposes and are not made available to applicants through our application website.

Retention of Applicant and Employee Information

We retain applicant and employee information for as long as reasonably necessary for the purposes for which it was collected, to administer our employment relationship, maintain appropriate business and employment records, resolve disputes, and comply with applicable legal obligations.

Certain employment records may need to be retained even after an employment relationship ends or following a privacy request where retention is required or permitted by law.

Our retention practices may vary depending on the type of information, the individual's relationship with The Vibe, and applicable legal requirements.

Applicant and Employee Privacy Requests

Applicants and employees may contact The Vibe regarding personal information maintained about them.

Depending on the nature of the information, the individual's relationship with The Vibe, and applicable law, certain information may be eligible for access, correction, or deletion. Some information may be retained where necessary to satisfy legal, employment, record keeping, security, or other legitimate business obligations.

Submitting a privacy request does not guarantee that all information associated with an applicant or employee can or will be deleted.

To submit a request or ask a question regarding applicant or employee information, contact support@drinkthevibe.com.

5. Email Marketing

If you choose to receive marketing emails from The Vibe, we may send communications including:

• Opening announcements

• Product launches

• New menu items

• Promotions

• Special offers

• Events

• Loyalty updates

• Company news

• Seasonal campaigns

• Other marketing communications

Marketing emails may be delivered through Toast Marketing or another email service provider used by The Vibe.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing messages.

Unsubscribing from promotional email does not necessarily prevent us from sending communications that are transactional, operational, legally required, or otherwise unrelated to marketing.

6. SMS and Text Message Marketing

If you separately opt in to receive promotional text messages from The Vibe, we may send text messages to the mobile number you provide.

Marketing text messages may be delivered through:

• Toast Marketing

• Another messaging provider used by The Vibe

Messages may include:

• Opening announcements

• Promotional offers

• New product announcements

• Events

• Rewards and loyalty promotions

• Limited-time offers

• Company updates

• Other promotional communications

Consent to receive promotional text messages is not a condition of purchasing goods or services from The Vibe.

Message frequency may vary.

Message and data rates may apply.

You may opt out of promotional SMS messages by replying:

STOP

Where supported, you may reply:

HELP

for assistance.

You may also contact us using the contact information provided below.

7. Transactional Communications

Some communications from The Vibe or our service providers are not marketing messages.

For example, Toast or another service provider may send messages related to:

• Order confirmations

• Order status

• Pickup notifications

• Receipts

• Account activity

• Loyalty transactions

• Customer service

• Security

• Other service-related communications

These transactional communications may be sent independently of your marketing preferences where permitted by law.

8. SMS Privacy

Mobile phone information, SMS opt-in records, and text-message consent information will not be sold or rented to third parties for their own independent marketing purposes.

We may provide this information to service providers that help us operate our communications program, including Toast, Twilio, telecommunications providers, and other service providers acting on our behalf.

These service providers may process information as necessary to provide messaging or related services to The Vibe.

9. How We Share Information

We may share information with companies that provide services necessary to operate The Vibe.

These may include:

Toast

Toast may provide services including:

• Point-of-sale systems

• Payment processing

• Online ordering

• Digital receipts

• Customer profiles

• Loyalty programs

• Email marketing

• SMS marketing

• Gift cards

• Restaurant technology

• Order and transaction management

Framer

Framer may provide:

• Website hosting

• Website forms

• Website infrastructure

• Related website functionality

Google

Google services may be used for:

• Internal business records

• Marketing lead storage

• Forms and spreadsheet data

• Business productivity

• Analytics or related functions

Twilio

Twilio may be used for certain:

• SMS communications

• Customer notifications

• Business communications

• Phone-related services

Other Providers

We may also work with providers supporting:

• Advertising

• Analytics

• Payment processing

• Security

• Cloud hosting

• Customer relationship management

• Professional services

• Accounting

• Legal compliance

• Business operations

We may also disclose information:

• If required by law

• In response to valid legal process

• To protect our rights or property

• To protect customers or employees

• To investigate fraud or security issues

• In connection with a business sale, merger, acquisition, financing, restructuring, or similar transaction

10. Advertising and Analytics

The Vibe may use analytics tools, advertising platforms, pixels, cookies, and similar technologies to understand how customers interact with our website and marketing.

These technologies may help us:

• Measure website traffic

• Understand campaign performance

• Attribute signups or purchases

• Retarget advertising

• Measure advertising conversions

• Improve our website

• Understand customer interests

• Build or measure marketing audiences

Information collected through these technologies may include browser information, device information, approximate location, website behavior, and interactions with advertising.

Where legally required, we may provide additional disclosures or opt-out mechanisms relating to targeted advertising or similar activities.

11. Cookies and Similar Technologies

Our website and technology providers may use cookies or similar technologies for purposes including:

• Essential website functionality

• Security

• Analytics

• Preferences

• Advertising measurement

• Marketing attribution

• Performance monitoring

Your browser may allow you to block, limit, or delete cookies.

Some website functionality may not operate correctly if certain cookies are disabled.

12. Data Retention

We retain information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy

• Operate our business

• Maintain customer accounts

• Maintain marketing consent records

• Administer applicant and employment records

• Process transactions

• Resolve disputes

• Comply with legal and regulatory obligations

• Prevent fraud or misuse

• Enforce agreements

Retention periods may vary depending on the type of information, why it was collected, our relationship with the individual, and applicable legal requirements.

Marketing consent records may be retained to demonstrate when and how consent was provided or withdrawn.

Applicant and employee information may be subject to different retention requirements as described in the Job Applicants and Employees section of this Privacy Policy.

13. Data Security

The Vibe uses reasonable administrative, organizational, and technical measures designed to protect personal information.

However, no internet transmission, digital system, or method of electronic storage can be guaranteed to be completely secure.

14. Your Choices

You may control certain communications and information practices.

Email

You may unsubscribe through the link included in our marketing emails.

SMS

You may reply STOP to promotional text messages.

Cookies

You may adjust your browser settings or other available privacy controls.

Privacy Requests

Depending on applicable law and the type of information involved, you may be able to request:

• Access to certain personal information

• Correction of inaccurate information

• Deletion of certain information

• A copy of certain personal information

• Information concerning our use of personal information

• Opt-out from certain uses of personal information where required by law

These rights are not absolute. Certain information may be retained where required or permitted for legal compliance, employment and business record keeping, transaction records, security, fraud prevention, dispute resolution, or other legitimate purposes.

Different rules may apply to applicant and employee information, as described in the Job Applicants and Employees section of this Privacy Policy.

We may need to verify your identity before processing certain requests.

15. Children's Privacy

The Vibe does not knowingly collect personal information from children in violation of applicable law.

If we learn that personal information from a child has been collected where legally required parental consent was not obtained, we may delete that information.

16. Third-Party Websites and Services

Our website may link to third-party platforms such as:

• Toast Online Ordering

• Social media platforms

• Mapping services

• Payment providers

• Other external services

These services maintain their own privacy policies and terms.

The Vibe is not responsible for the independent privacy practices of third-party websites or services.

17. Changes to This Privacy Policy

We may update this Privacy Policy as our technology, services, operations, or legal obligations change.

When we make changes, we may update the effective date shown at the top of this page.

Material changes may be communicated through the website or other appropriate means.

18. The Vibe OS Mobile App

The Vibe OS is our internal mobile app for employees of The Vibe. It is not available to the public and it has no public sign-up — accounts are created by a store manager.

What the app collects. When you use the app we process your name and email address, your employment information with us — including your schedule, shifts, onboarding progress and pay rate — and any photos you choose to take or upload in the app, such as a completed task, waste, a delivery invoice or a certification like a food handler card.

Notifications. If you turn on notifications, we store a notification token for your device together with the device platform, so we can tell you when something about your schedule changes. You can turn notifications off at any time in your device settings, and signing out removes the token for that device.

Who we share it with. We use Google Firebase to host the app's data, authenticate sign-in and deliver notifications, and Toast to keep employee records in step with our point of sale. We do not sell your information, we do not use it for advertising, and the app does not collect your location.

Your choices. You can ask us what we hold about you, ask us to correct it, or ask us to delete it, by writing to support@drinkthevibe.com or to The Vibe, 713 Hebron Parkway, Suite 290, Lewisville, Texas.

19. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact:

The Vibe Healthy Bar & Lounge
713 Hebron Parkway, Suite 290
Lewisville, Texas
United States

Email: support@drinkthevibe.com

Website: drinkthevibe.com